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Artesian Solutions Launches Ready Mobile Application

The unique calendar tool that ensures sellers are no longer unprepared for meetingsLondon, 16th December, 2015. With reports suggesting that as much as 80% of sales professionals feel unprepared ahead of meetings, Artesian Solutions, the world’s most powerful customer engagement solution for B2B sellers, today announced the launch of ‘Ready’, a new calendar linked mobile app that ensures sales professionals are never again unprepared. Ready demonstrates Artesian’s commitment to product innovation and developing cutting-edge mobile...

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hybris Study Reveals Brands are Failing at Personalization, Causing Customer Experience to Suffer and Demonstrating Need for Contextualized Experiences

Sixty-one percent of consumers are less likely to make future purchases following less-than-satisfactory personalized experiencesNinety-one percent of marketers are prioritizing personalization but only 16 percent have the ability to capture customer intent and deliver real-time, behavior-based marketing across channelsMUNICH & CHICAGO — December 14, 2015 — hybris, an SAP company, today announced the findings of an October 2015 commissioned study conducted by Forrester Consulting on behalf of hybris titled “The Contextual Marketing Imperative: the evolution...

British consumers dissatisfied with festive retail customer experience so far

Eptica research also finds three quarters shun Black Friday onlineReading, UK, 2 December 2015 – Despite record UK sales of £1.1 billion on Black Friday, British consumers are much less satisfied with retail customer service compared to Christmas 2014. 21% of consumers complained that it was impossible or extremely difficult to find information on retailers’ websites, a threefold increase from 2014’s 7%. This is according to new research from multichannel customer engagement software provider Eptica....

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LDeX appoints new Group Sales Director

Fast growing London-based colocation provider LDeX, today announced the appointment of Paul Dowles as Group Sales Director.Paul will join the LDeX Management Team with immediate effect and will be responsible for all group sales activities in the UK.Paul has over 16 years’ experience running successful sales teams in the IP industry working in both Corporate and Wholesale, previously working for Cogent Communications, one of the largest carrier networks globally.LDeX delivers innovative, high quality colocation solutions...

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CJ Retail Solutions Celebrates Record Financial Growth

Retail design installation expert CJ Retail Solutions has announced record business financial growth in 2015.The Runcorn-based company recently revealed it has experienced an increase in turnover of 30 per cent, with figures for this year set at £13.5m, an increase from £10.5m in 2014. The results come after a successful year that saw CJ Retail Solutions strengthen its relationships with existing clients including Boots and Samsung, as well as new partnerships with businesses such as...

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Tryzens delivers a modern eCommerce solution for Dunelm

Homewares market leader re-platforms online store to support growing online customer baseHomeware retailer Dunelm selected Tryzens, a leading systems integrator in the retail sector, to provide a multi-channel online sales platform in order to support Dunelm’s considerable online growth. Dunelm is the UK’s number one homewares retailer. Founded in 1979, the company has grown from a single family-run business to over 154 stores nationwide, with its website gaining increasing traffic. The company was seeking an...

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Dune to use In-Store Wi-Fi Analytics to Improve Personal Service

Global Footwear and Accessories Brand, Dune London announces it has entered into a contract to deploy in-store analytics and marketing platform Walkbase to all its stores. Anonymous, real-time data on customer patterns will be used, among others, for incentivising store personnel to provide extraordinary service to engage store visitors.London - November 5, 2015 – Dune, the fashion footwear retailer, and Walkbase, the provider of in-store analytics for retail, today announced they have entered into a...

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Zylpha's New Bundling Functionality Slashes The Time Taken To Prepare Electronic Document Bundles For Lawyers

Innovative new functionality incorporated in Zylpha's acclaimed legal document bundling technology, slashes the time taken to prepare bundles. Of particular note is a new Email feature, which Zylpha (www.zylpha.com) believes is a first in the market. This ensures that relevant email messages can be effectively and easily recorded and managed within any of a practice's bundles. The ability to include email attachments along with the original emails is also incorporated. This is a major leap...

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ADLV Urges Quarterly Checks To Identify High Risk Drivers and Ensure Road Safety

The ADLV (Association for Driving Licence Verification) www.adlv.co.uk is calling for fleet managers to make more regular checks on driver licence entitlement. This would include quarterly checks for vocational fleets as a norm and more frequent checks where driver risk profiles warrant it. Currently, most organisations, including those with vocational fleets, work on just an annual or bi-annual basis. By establishing industry standards based on driver risk profiles, the ADLV believes that fleets will be...

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Retaining sales staff: Build your people and your people build your business, advises Whitten & Roy Partnership

Lack of management skills among managers identified as key cause of high staff turnover in sales teamsRecent research from CEB Sales Leadership Council finds that 63% of sales managers lack specific management skillsWhitten & Roy Partnership's R=A+C+E® leadership formula helps sales managers optimise performance The downward spiral of costly sales staff turnover caused by high levels of pressure can be countered by giving managers better leadership and management skills, argues international sales consultancy Whitten &...

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