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Confirmit Named a Leader by Independent Research Firm in Q2 2017 Customer Feedback Management Platforms Report

Report cites Confirmit’s strengths in surveys, analysis and guidanceLondon, UK and Oslo, Norway and New York, NY – 20 April, 2017 – Confirmit, the leading global customer experience solutions provider for Voice of the Customer, Voice of the Employee, and Market Research, today announced it was among the selected companies that Forrester invited to participate in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2017. In this evaluation, Confirmit was cited as a leader in...

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Confirmit Compass Guides Companies Along the Path of VoC Maturity

Company expands customer experience methodology with innovative five-part framework to help businesses map out Voice of the Customer (VoC) programme evolutionLondon, UK and Oslo, Norway and New York, NY – 5 April, 2017 – Confirmit, the leading global customer experience solutions provider for Customer Experience, Voice of the Employee, and Market Research, today launches Confirmit Compass™, a comprehensive, five-stage VoC maturity model. Confirmit Compass is designed to advance the overall goals of effective customer experience...

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Thunderhead Partners With Merkle | DBG to Accelerate Customer Engagement

The two companies join forces to bring richer long-lasting customer relationships with Thunderhead’s ONE Engagement HubLondon, United Kingdom - 03 April 2017 – Thunderhead, the leader in enterprise technology for customer engagement, today announces its partnership with Merkle | DBG, an agency specialising in leveraging data and technology to help their clients drive growth and improve performance. Thunderhead’s ONE is a cloud-based customer engagement platform that surfaces unique journey-based behavioural insights that are then used...

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Fast growing social app, BRO, partners with Tutela to boost incomes and improve user experience

App monetises crowd-sourced mobile signal data to get share of £1.25m revenue fundLondon, UK. 28 March, 2017: Tutela, the crowd-sourced wireless analytics monetisation (WAM) company, has today announced its partnership with social app, BRO (www.bro.social). The partnership will see the app, which is a social platform just for men, benefit from additional revenues generated as a result of Tutela’s technology.Tutela’s software package (SDK), is currently deployed across millions of devices and hundreds of thousands of...

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Stress levels reaching boiling point for three-quarters of marketers

Octopus Group’s ‘Breathless Business’ survey finds B2B marketers over-worked, under-valued and struggling with strategyFriday 24th March, London - Businesses are losing the capacity to plan for the future as marketing execs are feeling stressed and overworked, according to new Octopus Group research of 200 UK marketers. As planning cycles get shorter and long-term strategies seemingly become a thing of the past, marketers are facing change from all directions, with 77% admitting to being stressed, 65%...

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Confirmit Delivers Unprecedented Insights through Text Analytics Innovation

New Confirmit Horizons capabilities boost ease of use and drive deeper insight discoveryLondon, UK and Oslo, Norway and New York, NY: 23 March 2017 Confirmit, the leading global solutions provider for Voice of the Customer, Voice of the Employee and Market Research has launched the latest evolution of its software suite which makes it easier than ever for organisations to drill down to insights within unstructured feedback using ground-breaking text analytics techniques. As part of...

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Rant & Rave creates customer feedback integration with Amazon Alexa

Warwickshire, 21 March 2017. Rant & Rave, the customer engagement specialists who work with half of the FTSE including Barclays, Sky and easyJet, has developed a customer feedback integration for Amazon Alexa, Amazon’s cloud-based voice service. For brands using Amazon Alexa, this will transform the way customer feedback is captured, enabling consumers to tell brands what they think of a product or service in real-time. Rant & Rave with Amazon Alexa will sit within a...

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Hampleton Partners Reports 2H 2016 drop in Total IT Services Transaction Value After 1H Mega-Deals

Deal flow remains resilient and multiples rise London, March 21st, 2017: The latest market report from technology M&A advisory firm, Hampleton Partners, reveals a 60 per cent drop in the total sum of transaction values in the second half of 2016, after mega deals such as the $8.5 billion tie-up between HP Enterprise and Computer Sciences Corp. led to a remarkably strong start to the year. The IT Services M&A report, which covers mergers and...

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Confirmit Receives 2017 CUSTOMER Magazine Product of the Year Award

Confirmit Horizons™ Honoured for Exceptional Innovation LONDON and NEW YORK and OSLO, Norway, 16 March, 2017 — Confirmit announced today that TMC, a global, integrated media company, has named Confirmit Horizons a 2017 CUSTOMER Product of the Year Award winner for the eighth consecutive year.“Organisations and individuals are increasingly reliant on digital and mobile technologies to make sense of the data they gather as quickly and easily as possible,” said Michael Wooh, Chief Marketing Officer,...

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PwC select Thunderhead to deliver customer engagement for the PwC Suite

Leading Professional Services firm will use Thunderhead’s ONE Engagement Hub to build engagement with PwC Suite customersLondon, United Kingdom - 13 March 2017 – Thunderhead, the leader in enterprise technology for customer engagement, today announces that its ONE Engagement Hub has been selected by PwC. PwC is launching PwC Suite - a brand new service created to deliver knowledge and insight to Tax, HR and Legal professionals that can be accessed on a 24/7 basis....

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