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Self-Service Success Drives New Functionality For Halton Housing's Customer App

Submitted by Anonymous (not verified) on Wed, 11/22/2017 - 10:51

Halton Housing has significantly extended the functionality of its customer self-service app following its highly successful launch. Halton Housing is a registered not for profit housing association, managing 7,000 homes in the Cheshire towns of Widnes and Runcorn. As part of its Digital First strategy, the organisation has worked closely with Aareon (www.aareon.co.uk), using its 1st Touch software to develop the self-service customer app along with a website portal and mobile working for its workforce....

Source: RealWire

Finalists announced for the 2017 UK & European Employee Engagement Awards in association with People Insight

Submitted by Anonymous (not verified) on Fri, 11/17/2017 - 14:43

Finalists include: BT, Coca-Cola, Diageo, DHL, Fitness First, LG, Ministry of Justice, Nissan, Post office, Royal Bank of Scotland, Southampton Football Club, Time Inc, Vodafone, Waitrose and many more… Winners will be announced at a Gala ceremony at Wembley Stadium on January 25, 2018Tables are on sale nowLearn from UK & European finalists at the Employee Engagement Conference on March 1, 2018 London – November 17, 2017 – The 2017 UK & Europe Employee Engagement...

Source: RealWire

Me, Myself & I: The Individualisation Imperative Report - Consumers' Call to Brands: Remember Me, Listen to Me, Let Me be in Control

Submitted by Anonymous (not verified) on Tue, 10/24/2017 - 07:00

69% of consumers want an individualised customer experience yet only 40% of brands offer one The Three Ss -Speed, Seamlessness and a Sense of Control are key to great online experience24 October 2017, London - Today Cloud IQ, the effortless commerce platform, unveils its latest research report, Me, Myself & I: The Individualisation Imperative. The report identifies customer experience pain-points and attitudes to data sharing and how brands are faring in the UK, US and...

Source: RealWire

Confirmit appoints new CFO to continue successful growth and profitability

Submitted by Anonymous (not verified) on Thu, 10/19/2017 - 08:00

Halvor W. Stokke announced as Chief Financial OfficerLondon, UK, Oslo, Norway and New York, NY, 19 October 2017 – Confirmit has announced the appointment of Halvor W. Stokke as Chief Financial Officer, following former CFO Ken Østreng’s move to the position of President and CEO earlier this year.Stokke joins Confirmit from global engineering and construction organisation Kvaerner, where he held the position of Vice President, M&A and Business Development, for five years. During this time,...

Source: RealWire

Zylpha Selected As Approved G-Cloud 9 Supplier

Submitted by Anonymous (not verified) on Thu, 10/05/2017 - 11:21

Leading legal systems innovator Zylpha (www.zylpha.com) has been successfully approved as a supplier on G-Cloud 9, the Crown Commercial Service's procurement framework for Cloud based computer services, hosted via the Digital Marketplace. The Crown Commercial Service (CCS) works with departments and organisations across the public sector to ensure that maximum value is extracted from all commercial relationships and to improve the quality of service delivery. The goal of the CCS is to become the “go-to”...

Source: RealWire

Celebrus Points the Way to GDPR Compliance with New Product Release

Submitted by Anonymous (not verified) on Mon, 10/02/2017 - 08:00

Latest update delivers host of crucial GDPR compliance enablers:Management of consent across channelsDynamic, real-time adjustment to data capture based on changes in permissionsFacilitates rights of access, erasure, rectification and auditStreaming analytics capabilities enhanced with support for JMS and KafkaDatabase enrichments for almost limitless opportunities to augment multi-channel customer profiles“Device orientation” and pixel tracking latest additions to leading tagging-free data capture capabilitiesSunbury-on-Thames, 2nd October 2017: Celebrus has announced general availability

Qubit Named 'Rising Star' in CRM Magazine's 2017 Market Awards

Submitted by Anonymous (not verified) on Thu, 09/28/2017 - 12:14

Personalization innovator honored for helping online businesses deliver better experience and increasing customer engagement, loyalty and revenues LONDON – 28 September 2017] - Qubit, the leader in delivering highly persuasive personalization at scale, announced today that the company has been named a "Rising Star" in the 16th annual CRM Market Awards. CRM's Rising Star awards competition highlights companies that are working overtime to launch new technologies, forge new alliances, and provide the diverse products and...

Source: RealWire

Amido Debuts in Econsultancy's Top 100 Digital Agencies List

Submitted by Anonymous (not verified) on Wed, 09/27/2017 - 11:48

News Facts:Amido enters for the first time under technical digital agency for 2017Econsultancy's Top 100 Digital Agencies list is the largest in the UK tailored to support clients and match business goals with relevant skillsLondon, U.K., 27 September 2017 - Amido, a vendor-agnostic, independent technical consultancy specialising in assembling and integrating proven cloud technologies, makes its debut in the respected Econsultancy Top 100 Digital Agencies report at number 56. The report has been published annually...

Source: RealWire

How To Transform Your Teenagers’ Career Prospects

Submitted by Anonymous (not verified) on Wed, 09/27/2017 - 08:30

‘INSPiRED Teenager’ - from the UK’s Top Careers Advisor - Offers an Online Toolkit For Savvy Parents To Max Their Teenagers’ Prospects A new online resource will enable parents to transform their own teenagers’ academic and vocational career prospects. The ‘INSPiRED Teenager’ programme is an eight-part video-based career coaching toolkit complete with a set of accompanying eBooks. Developed by Carolyn Parry, the CDI’s Career Coach of the Year, the self-paced kit equips parents with all...

Source: RealWire

Fast-Loading AMP Pages Dominate Google’s First Page Results for Media and News Searches

Submitted by Anonymous (not verified) on Tue, 09/26/2017 - 12:05

Seachmetrics releases Google Ranking Factors Study for the Online Media Sector highlighting the importance of a good user experienceSan Mateo, September 26, 2017 ‒ News and information publishers who enable fast-loading Accelerated Mobile Pages (AMP)[1] for Google searches now overwhelmingly top mobile search results, suggesting holdouts are increasingly likely to lose readership and advertising revenue, new Searchmetrics research finds.Some 78% of news-related results on the first page of mobile screens are AMP-enabled, according to Searchmetrics...

Source: RealWire