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ASICS Digital Hits the Ground Running with Qubit Aura for Mobile Web

Submitted by Anonymous (not verified) on Wed, 11/15/2017 - 16:31

Scaling 1:1 personalization with mobile web solution for product discovery [NEW YORK - 15 November 2017] - Qubit, the leaders in marketing personalization technology, today announced that ASICS Digital, an ASICS division responsible for the continued development of Runkeeper and other consumer-centric digital platforms, has partnered with Qubit to enhance its mobile web presence. Qubit Aura leverages the latest in artificial intelligence (AI) to create an app-like shopping experience for small screens. The experience is...

Source: RealWire

Virgin Money Extends Relationship with Confirmit

Submitted by Anonymous (not verified) on Tue, 11/14/2017 - 09:03

Confirmit Horizons will continue to underpin the award-winning Customer Experience programmeLondon, UK, New York, NY and Oslo, Norway: 14 November, 2017: Virgin Money, one of the UK’s leading financial services providers has renewed its ongoing relationship with Confirmit to continue to support its highly successful Customer Experience programme. Virgin Money provides award-winning customer service to 3.3 million customers through a range of channels, including online and mobile, intermediaries, call centres, 74 stores and 7 lounges...

Source: RealWire

Cruise Chooses Qubit to Navigate Personalization Journey

Submitted by Anonymous (not verified) on Tue, 11/07/2017 - 10:02

Europe’s largest online cruise travel agent making data-driven experiences priority for growth[LONDON - 7 NOVEMBER 2017] Qubit, the leaders in marketing personalization technology, today announced that Cruise, Europe’s largest online cruise travel agent, have chosen Qubit to power their journey to personalization. The company are looking to increase conversions, enquiries, and sign ups, as they grow market share across Europe. With an in-house development team, Cruise will leverage the Qubit personalization platform to build a...

Source: RealWire

CaptainForm Celebrates A Successful 2 Years Anniversary

Submitted by Anonymous (not verified) on Mon, 11/06/2017 - 13:29

The 5th of November marks the 2nd year anniversary of 123ContactForm’s WordPress form plugin - CaptainForm - the tool that enables anyone to create, customize and publish any type of forms on their WordPress sites without needing coding skills.The plugin was designed to help users create any type of online forms in just a few steps, while providing advanced functionality right from the core product.Since its launch in 2015, several important features have been implemented...

Source: RealWire

Me, Myself & I: The Individualisation Imperative Report - Consumers' Call to Brands: Remember Me, Listen to Me, Let Me be in Control

Submitted by Anonymous (not verified) on Tue, 10/24/2017 - 07:00

69% of consumers want an individualised customer experience yet only 40% of brands offer one The Three Ss -Speed, Seamlessness and a Sense of Control are key to great online experience24 October 2017, London - Today Cloud IQ, the effortless commerce platform, unveils its latest research report, Me, Myself & I: The Individualisation Imperative. The report identifies customer experience pain-points and attitudes to data sharing and how brands are faring in the UK, US and...

Source: RealWire

Female UK Politics Journalists Impacted by Twitter Gender Glass Ceiling, Lissted Research Confirms

Submitted by Anonymous (not verified) on Mon, 10/23/2017 - 14:08

Newcastle upon Tyne, UK – 23rd October 2017 - Lissted, the influencer discovery and real-time Twitter filtering platform, has published in-depth research into the comparative retweet performance of male and female UK politics journalists during the 2017 General Election campaign period.The research found male UK politics journalists received 4.3x more retweets from influential Twitter users compared to their female colleagues, and 4.9x more retweets from Twitter users as a whole.The disparity was due to a...

Source: RealWire

Study Commissioned by Celebrus Advances Strategies for Cross-Channel Business Success

Submitted by Anonymous (not verified) on Mon, 10/23/2017 - 11:00

Study offers insights into why firms struggle to harness data for enhanced customer experiences:Only 26% of businesses surveyed are able to use data to improve customer experience for all or most of their customers’ interactions.Nearly two-thirds of surveyed organisations have difficulty recognising customers across digital channels.Almost all firms recognise the importance of tracking on customer engagement and that technology is key to making it work.Sunbury-on-Thames, 23rd October 2017: Celebrus, the leading provider of real-time enterprise...

Source: RealWire

Confirmit appoints new CFO to continue successful growth and profitability

Submitted by Anonymous (not verified) on Thu, 10/19/2017 - 08:00

Halvor W. Stokke announced as Chief Financial OfficerLondon, UK, Oslo, Norway and New York, NY, 19 October 2017 – Confirmit has announced the appointment of Halvor W. Stokke as Chief Financial Officer, following former CFO Ken Østreng’s move to the position of President and CEO earlier this year.Stokke joins Confirmit from global engineering and construction organisation Kvaerner, where he held the position of Vice President, M&A and Business Development, for five years. During this time,...

Source: RealWire

Leading global airline selects SandSIV's VOC Hub™ to centralise and manage their Voice of Customer and Passenger Feedback

Submitted by Anonymous (not verified) on Wed, 10/18/2017 - 09:07

Zurich, 18th October 2017 -- SandSIV, the Customer Experience (CX) Platform provider, has today announced that one of the world’s largest airlines has selected SandSIV’s VOC Hub™ to unify and analyse its entire feedback ecosystem. The carrier joins other major business-to-consumer (B2C) brands in harnessing SandSIV’s next-generation CX platform as a global hub for Voice of Customer (VOC) intelligence. Airlines have access to large amounts of internal and external passenger data, much of it unstructured....

Source: RealWire

Zylpha Selected As Approved G-Cloud 9 Supplier

Submitted by Anonymous (not verified) on Thu, 10/05/2017 - 11:21

Leading legal systems innovator Zylpha (www.zylpha.com) has been successfully approved as a supplier on G-Cloud 9, the Crown Commercial Service's procurement framework for Cloud based computer services, hosted via the Digital Marketplace. The Crown Commercial Service (CCS) works with departments and organisations across the public sector to ensure that maximum value is extracted from all commercial relationships and to improve the quality of service delivery. The goal of the CCS is to become the “go-to”...

Source: RealWire