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NewVoiceMedia celebrates double win at Southern Tech 100 Awards

Submitted by Anonymous (not verified) on Tue, 03/20/2018 - 08:15

LONDON, 20 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been named Innovative Tech Company of the Year and Software Developer of the Year at the Southern Tech 100 Awards.The Business Magazine’s annual Southern Tech 100 Awards recognise the region’s outstanding technology businesses. The wide-ranging tech sector includes IT innovators, cloud service providers, telecoms businesses and tech-focused manufacturers. Five winners were selected from a strong line-up...

Source: RealWire

NewVoiceMedia unveils fully-integrated omni-channel solution as part of Spring '18 release, to deliver exceptional customer experiences

Submitted by Anonymous (not verified) on Wed, 03/14/2018 - 12:10

LONDON, 14 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ’18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer.Making every conversation great with NewVoiceMedia’s omni-channel experienceThe company, which enables organisations to create unparalleled, emotive customer experiences to serve better and sell more, has launched...

Key Managed Services event returns to Amsterdam

Submitted by Anonymous (not verified) on Tue, 03/13/2018 - 11:48

First keynote presentations announced[London, 13 March 2018] The successful Managed Services Summit series of events is returning to Amsterdam in May for its second year. The event will examine some of the latest developments impacting the industry and assess the impact of new compliance rules on the Managed Service Provider (MSP) sector in Europe. The European Managed Services & Hosting Summit 2018 comes at a time when the business is being subjected to many changes....

Source: RealWire

Spectralink Helps Retailers Deliver an Omni-channel Customer Experience with Versity Enterprise Smartphones

Submitted by Anonymous (not verified) on Mon, 03/12/2018 - 17:03

Optimized for retail, Versity features best-in-class voice quality, barcode scanner, application integration and durability with a consumer smartphone look and feelLONDON, UK – March 12, 2018 – Spectralink, a leader in enterprise mobility solutions, today announced the Versity purpose-built smartphone designed for the modern retailer. The new solution combines best-in-class call quality, enterprise features and an application ready platform within a slim, durable and lightweight device. Versity enterprise smartphones help retailers achieve greater productivity and...

Artesian Customers Realise Significant Performance Gains

Submitted by Anonymous (not verified) on Thu, 03/08/2018 - 09:00

Artesian Solidifies Position as a Market Leader in Sales Intelligence Thanks to Ground Breaking New Capabilities8th March 2018: Artesian Solutions, the powerful Artificial Intelligence driven service that equips client facing teams with the resources they need to succeed in a modern commercial environment, has launched a range of new capabilities. Taking advantage of recent advances in technology and distributed processing techniques, Artesian’s customers are achieving:25x increase in the amount of historical content for advanced analysis...

Source: RealWire

NewVoiceMedia wins 2018 Stevie® Award for sales and customer service

Submitted by Anonymous (not verified) on Tue, 03/06/2018 - 10:16

LONDON, 6 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has won a 2018 Stevie Award for Sales and Customer Service. The company claimed the Silver ‘Contact Centre Solution – New’ award, in the 12th annual Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales and Customer Service are...

Source: RealWire

NewVoiceMedia wins 2018 CUSTOMER Magazine Product of the Year Award

Submitted by Anonymous (not verified) on Wed, 02/28/2018 - 08:25

LONDON 28 February 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, today announced that the NVM Platform has been named a 2018 CUSTOMER Magazine Product of the Year. The award, presented for the 20th year by global, integrated media company TMC and CUSTOMER Magazine, recognises vendors that are advancing the call centre, CRM...

Source: RealWire

Telco digital transformation wreaking havoc on vendor sales process

Submitted by Anonymous (not verified) on Tue, 02/13/2018 - 16:35

A cry for help: 78% of operators are demanding more of vendors to support digital transformation, 98% expect them to play a bigger role in driving innovation State of flux: 77% of telcos have restructured at least once, and almost half at least twice in the last three years. 52% have changed leadership; and 72% have introduced new Board or senior management roles in the last three yearsConsensus buying confusion: 74% of telcos now see...

Source: RealWire

Curvature Appoints Storage Tech Industry Veteran, Christo Conidaris to Vice President of Sales, UK

Submitted by Anonymous (not verified) on Thu, 02/08/2018 - 09:41

Key Role Created to Assist UK Data Centres to Reduce CapEx & OPEX and Fund Digital Transformation.RICHMOND, UK, 08 February 2018 – Curvature, the world's largest provider of third-party maintenance and multi-vendor network and data centre IT lifecycle services, has announced the appointment of seasoned IT sales professional, Christo Conidaris, to the position of Vice President of Sales, UK. Christo joins Curvature from storage vendor, Quantum, where he successfully ran Northern Europe & Africa end...

Source: RealWire

Amplience Shares Best Practices for Developing and Executing Effective Retail Engagement Strategies

Submitted by Anonymous (not verified) on Tue, 02/06/2018 - 12:10

London, UK, 6 February 2018 -- Amplience today announced that registration is open for the company’s 2018 Retail Engagement Summits. Taking place in New York on February 22nd and London on March 6th, the Summits will tackle the key challenge facing retailers today: shopper engagement. The Amplience team together with selected industry experts will be showcasing new tools and processes which help retailers deliver more contextual and persuasive content.With the Amplience platform, forward-thinking retailers can...

Source: RealWire