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GDPRmageddon is Here. But Artesian Solutions Tells B2B Sales Professionals, Opportunity Awaits

30th May 2018: Artesian Solutions, the leading AI-powered B2B business intelligence and insight provider, today announced its commitment to helping its sales, relationship management, business development and customer success users comply with the General Data Protection Regulations (GDPR), which came into effect on 25th May. 25th May 2018 felt like GDPRmageddon with The ICO website crashing, some international websites blocking EU visitors and Google and Facebook being accused of misconduct within hours of the regulations...

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NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service

Brands are failing to create the positive, emotive experiences that drive customer loyaltyLONDON, 17 May 2018 – New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that 42 percent of UK consumers left a business last year due to poor customer service. For millennials (those aged 25-34), this increased to 53 percent.The survey, based on independent research among 2,011 adults from the United Kingdom[1], found that top...

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NewVoiceMedia study finds UK sales reps are failing to provide the emotive experiences that boost customer acquisition and retention

LONDON 17 May 2018 – New research[1] from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, reveals that less than half (46 percent) of UK sales professionals made a personal or emotional connection with the majority (51 percent or more) of their prospects over the last year, despite acknowledging the impact that emotive experiences have on sales success. NVM found that more than three-quarters (74 percent) of sales reps believe...

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Zylpha's Latest Document Bundling System Targets Both iManage and Iken users

The UK’s leading legal systems innovator Zylpha (www.zylpha.com) has announced the latest version of its widely acclaimed document bundling system. Key to the new version is a high-performance iManage connector with iManage Work 10 connectivity and an all new connector for the Iken Case Management system.By incorporating Zylpha’s digital document bundling, users can produce legal and other document bundles at a fraction of the cost, time and effort associated with manual processes. Typically, users will...

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Fletcher Longstaff Chooses Zylpha's Visualfiles Integrations

Zylpha (www.zylpha.com), the UK’s leading integration specialist for LexisNexis Visualfiles, is to supply Fletcher Longstaff with several of its widely acclaimed Visualfiles integrations. Fletcher Longstaff’s decision follows the award-winning conveyancing practice’s choice to move to Visualfiles as its case management system. Zylpha was chosen as it is both an approved LexisNexis Partner and its Visualfiles integrations are now widely used by UK legal practices of all sizes. Amongst the Zylpha integrations chosen are:Adobe Sign HM...

GDPR Compliance Rules Require Over 2 Million Fleet Drivers To Revalidate Driving Licence Data Consent

GDPR based changes announced by the DVLA, this month, mean that over 2 million drivers will be required to grant new driving licence data permission to their fleet operator. Only by complying with the new rules, which come into effect 25th August 2018, will fleet drivers be properly checked.The new GDPR regulation will apply to all private and public sector organisations processing Personal Data and receiving driver information from the DVLA. Employers and fleet managers,...

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BIXOLON Launches Unite Partner Program to European Market

Tailored Partner program for VARs and Software Integrators with an invested interest in BIXOLON Label PrintersBIXOLON Unite Partner Programme is designed to provide sales and technical support required to develop BIXOLON label printer salesReserved for the VAR (Value Added Reseller) and Software Integrator community with a specialisation in the mobility, traceability or any field where label printing is requiredSupporting the partner through a tailored combination of Sales, Technical and Marketing benefitsApply today at www.BixolonEU.com/Unite 17

ARI Joins ADLV As Fleet Procurement Prioritises Online Checking and GDPR Excellence

Fleet Management innovator ARI (www.arifleet.co.uk) is the latest organisation to join the Association For Driving Licence Verification (www.adlv.co.uk). The move reflects the Association’s growing popularity with Fleet Procurement Managers, who now see the benefits of regular online licence checking. There is also an appreciation, by the trade, that the ADLV supports Health and Road Safety legislation, meets ISO 27001 requirements & advises members on how to prepare for GDPR.

NewVoiceMedia named in 2018 Inc. 5000 list of fastest-growing private companies in Europe

LONDON, 22 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been recognised in the 2018 Inc. 5000 list of fastest-growing private companies in Europe. The 2018 Inc. 5000 Europe list serves as a unique report card on the European economy. Within an uncertain economic climate, latest aggregate revenue among the companies listed increased by €101.8 billion, nearly doubling aggregate revenue from 2013. The list features a...

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NewVoiceMedia named finalist in Top 10 Technology Awards 2018

LONDON, 21 March, 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been named a finalist in the 2018 Call Centre Helper Top 10 Contact Centre Technology Awards.The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers of Call Centre Helper, making the results impartial...

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