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New study: Around Half of Top Websites Still Failing User Experience Requirements Introduced in Google’s Core Web Vitals Update

Submitted by Anonymous (not verified) on Mon, 11/29/2021 - 13:30

Fashion and travel perform worse on user experience than other verticals according to data from Searchmetrics Berlin / San Mateo, November 29, 2021 – New research from Searchmetrics suggests around 50% of the top 100 most visible[1] websites on Google.com still fail to deliver a “good” page experience on desktop as defined in the search engine’s Core Web Vitals update which finished rolling out in August 2021. And 44% of the top 100 websites fail...

Source: RealWire

New study: Amazon wins biggest share of Google results in Apparel, Beauty, Sporting Goods and Health eCommerce

Submitted by Anonymous (not verified) on Tue, 11/23/2021 - 13:30

Report suggests retailers can win search traffic from Amazon by giving shoppers more “informational” content Berlin / San Mateo, November 23, 2021 – Amazon.com (9.7%), nordstrom.com (8.0%) and adoreme.com (5.0%) are first, second and third for the share of organic search results on Google’s first page when U.S. shoppers search for Apparel. In the Beauty sector, amazon.com (17.3%) is ahead of ulta.com (6.9%) and sephora.com (5.1%), while in Furniture the top three are wayfair.com (15.3%)...

Source: RealWire

Tecan Selects Forsta to Advance Its Voice of the Customer Programme

Submitted by Anonymous (not verified) on Thu, 11/11/2021 - 09:00

Leading laboratory instruments and solutions company chooses Forsta’s customer experience platform New York, NY, Oslo, Norway and London, UK – November 11, 2021 – Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, today announced it has been selected for a Voice of the Customer (VoC) programme by Tecan, the leading global provider of laboratory instruments and solutions in biopharmaceuticals, forensics and clinical diagnostics. Forsta will...

Source: RealWire

Material Renews Partnership with Forsta To Deliver Industry-Leading Data Visualisation and Insights Reporting

Submitted by Anonymous (not verified) on Tue, 11/09/2021 - 09:25

Leading market research agency uses Forsta platform to best serve its Fortune 500 clients New York, NY, Oslo, Norway and London, UK – November 09, 2021 – Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, today announced it has renewed its partnership with Material for the fifth year in a row. Material is a leading customer intelligence and experience design consultancy, and was recently named...

Source: RealWire

Zylpha Launches First Free Online Document Bundling System For All

Submitted by Anonymous (not verified) on Tue, 11/02/2021 - 09:30

New Online Tool Set To Transform Entry Level of Legal Document Bundling Technology Leading UK legal systems innovator Zylpha (www.zylpha.com) has launched the first free online legal document bundling system. This enables legal practices of any size to create smaller court-compliant bundles completely free of charge, as many times as required. With a simple online interface, the system has been designed to be both extremely easy to use, yet readily upgradable to ‘paid plans’ should...

Source: RealWire

Forsta Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

Submitted by Anonymous (not verified) on Tue, 10/26/2021 - 08:45

B2B company honoured for the 13th consecutive year for improving customer experience and insights technology NEW YORK, OSLO, Norway and LONDON, October 26, 2021 — Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced today that TMC, a global, integrated media company, has named the Forsta Platform as a 2021 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine. The 2021 Customer Experience Innovation...

Source: RealWire

Macro 4's information management suite extends personalization and business intelligence capabilities

Submitted by Anonymous (not verified) on Wed, 10/20/2021 - 11:06

Columbus version 9 keeps strong focus on digital customer communications Crawley, UK, October 20, 2021 – Macro 4, a division of UNICOM® Global, has today released the new generation of its Columbus enterprise information management (EIM) suite. Columbus version 9 builds on the software’s digital transformation capabilities, introducing additional features to personalize multi-channel customer engagement and generate better business intelligence. Dynamic personalized experiencesColumbus manages the interactions between diverse systems, people and channels to deliver personalized...

Forsta Enhances Data Visualisation and Reporting Capabilities on Its SaaS Platform To Further Support the Market Research and CX Insights Industries

Submitted by Anonymous (not verified) on Fri, 10/08/2021 - 07:00

New features unveiled to better integrate Dapresy tools with PowerPoint NEW YORK, OSLO, Norway and LONDON, OCTOBER 8, 2021 -- Forsta, the leading Customer Experience and Research Technology company, today announced updates to Dapresy, its award-winning data visualisation SaaS platform for the market research and customer experience (CX) insights industries. The global technology company has added new features to enhance Dapresy’s reporting capabilities across its StoryCreator and StoryTeller tools, which enable data storytellers to build...

Source: RealWire

Jordans Solicitors Achieves Significant Time Savings With Zylpha 'Pay As You Go' Legal Document Bundling Software

Submitted by Anonymous (not verified) on Mon, 09/27/2021 - 11:21

By installing Zylpha’s secure ‘Pay As You Go’ bundling software, Gloucestershire-based law firm Jordans Solicitors (https://www.jordans.legal/), has driven practice efficiency and freed up significantly more time to spend with its clients. Used extensively, over the last twelve months, in conjunction with the practice’s LEAP case management system, the software is enabling Jordans Solicitors to produce legal document e-bundles compliant with modern Court requirements. Regulated by the SRA, Jordans Solicitors, which opened over 25 years ago,...

Tim Dargavel Joins The Zylpha Bundling Development Team

Submitted by Anonymous (not verified) on Tue, 09/21/2021 - 10:38

Tim Dargavel has joined the UK’s most innovative legal document bundling group Zylpha (www.Zylpha.com) as a Software Developer, primarily working on the company’s widely acclaimed bundling solutions. In his new role, Tim will focus on a number of key strategic projects and identifying usability enhancements for future versions of the software. He joins from Rival South a software publisher and app developer, where he was worked as a Software Developer & App Designer. In his...

Source: RealWire