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Royds Withy King Chooses Zylpha For Bundling And Electronic Signatures

Royds Withy King has chosen Zylpha’s digital document bundling for Visualfiles across its practice, including: family law, personal injury and other litigation teams. Also included is Adobe Sign, the widely acclaimed electronic signature solution and a renewed licence for Zylpha’s MoJ (Ministry of Justice) EL/PL and RTA Portal Integration. There is also Zylpha’s standalone bundling option for those not using Visualfiles. An ambitious and growing UK Top 100 law firm, Royds Withy King prides itself...

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Syncron Announces $67 Million Growth Investment from Summit Partners to Fuel Manufacturers' Journey to Servitization

Investment supports Syncron’s vision to empower manufacturers to shift from reactive, break-fix after-sales service to a new paradigm focused on maximized product uptimeSTOCKHOLM and ATLANTA, 16 Oct. 2018 – Syncron™, a provider of cloud-based after-sales service solutions focused on empowering the world’s leading manufacturers to maximize product uptime and deliver exceptional customer experiences, today announced a $67 million minority investment from global growth equity firm Summit Partners. The partnership with Summit Partners will support Syncron’s...

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NewVoiceMedia named in FT Future 100 2018

LONDON, 11 October, 2018 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been named in the inaugural FT Future 100, an annual list compiled by The Financial Times which celebrates fast growing UK businesses that are positively contributing to the future of their sector, business, and society.The accolade builds on the FT 1000, a recent ranking of Europe’s fastest growing companies published by the Financial Times and Statista,...

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NewVoiceMedia named a Strong Performer in 2018 Cloud Contact Centre vendor evaluation

LONDON, October 4, 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been positioned as a Strong Performer in The Forrester Wave™: Cloud Contact Centers, Q3 2018.The Forrester Wave™ follows a methodology that involves screening vendors, detailed questionnaires and customer reference checks. Vendors were evaluated against 32 criteria based on their offering, strategy and market presence. NewVoiceMedia was recognised for its strong Salesforce integrations, inbound and outbound capabilities...

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Benefit Management Solutions transforms contact centre operations and customer experience with NewVoiceMedia

Benefits administration firm reports improved reliability and quality assurance after implementing the NVM platformLONDON 2 October 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that New York-based benefits administration firm Benefit Management Solutions (BMS) is reporting improved contact centre reliability, productivity and quality assurance, along with significant cost savings, since implementing the NVM Platform. BMS provides a Benefit Service Centre for major employers, enabling clients’ employees...

Zylpha's new Hubshare integration allows Visualfiles users to collaborate for the first time

An innovative new integration enables files stored in Visualfiles to be accessed collaboratively between departments or practices for the first time.The new product integration is the result of a strategic partnership between leading legal technology innovator Zylpha (www.zylpha.com) and Nikec Solutions, the developers of Hubshare, the extranet platform that streamlines sharing and collaboration of documents and information with other legal teams and/or clients.By using the integration, Visualfiles users can easily create new ‘hubs’ (client folders),...

Artesian Solutions, in Partnership with Synechron and Pinsent Masons, to Host The 'Brain of the City' Quiz for City Giving Day on 25th September 2018

Who Will Win the ‘Brain of the City’ Prize?20th September 2018: Artesian Solutions, the provider of market leading client intelligence tools that dramatically transform sales processes, is set to host the ‘Brain of the City’ Quiz for this year’s Lord Mayors Appeal City Giving Day. Run in partnership with Digital Consultancy Synechron and law firm Pinsent Masons, the quiz is just one of many events taking place on Tuesday 25th September across the City of...

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NewVoiceMedia partners with Rapid7 to transform its customer experience and contact centre operations

LONDON 18 September 2018 – NewVoiceMedia, a global provider of cloud contact centre and inside sales solutions, today announced that SecOps firm Rapid7 has selected the NVM Platform to deliver a personalised, exceptional experience to its globally expanding customer base.Rapid7 powers the practice of SecOps by delivering shared visibility, analytics and automation that unites security, IT and DevOps teams. Headquartered in Boston, Rapid7 serves more than 7,100 customers in 120+ countries, including 55 percent of...

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NewVoiceMedia named by Forbes as one of world's top 100 cloud companies

LONDON 13 September 2018 - NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has for the third consecutive year been named in the Forbes 2018 Cloud 100, the definitive list of top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures.“It’s a real privilege to be recognised as one of the top 100 private cloud companies in the world for...

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Confirmit Promotes Tim Hannington to Chief Revenue Officer

New role to drive increased global alignment and accelerated growthLondon, UK, New York, NY and Oslo, Norway: 13 September, 2018: Confirmit, the world’s leading vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions has today announced the promotion of Tim Hannington to the position of Chief Revenue Officer. Hannington joined Confirmit in 2005 to run the UK sales operation. Since then, his responsibilities have expanded to cover all Sales and Services functions of...

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